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Experience Abu Dhabi Shuttle Bus
Getting around Abu Dhabi is easier than ever with the new Experience Abu Dhabi Shuttle Bus service. This hassle-free transportation option offers comfortable seating, air-conditioning, wheelchair accessibility, and Wi-Fi access. The vibrant and colourful Shuttle Bus fleet operates on eight key routes, connecting Yas Island, Jubail Island, Saadiyat Island, Abu Dhabi city centre, and the Grand Canal area.
The service is free and available to both local and international tourists. Simply hop on at any stop, scan the QR code, and enjoy the ride!
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Frequently asked questions about the shuttle bus.
How do I get access to the shuttle bus?
You can board the shuttle bus from any of the designated stops as per the set schedules, where you'll be asked to check in via a QR code.
How much is the bus service per person?
It is a complimentary service.
Do I have to book/purchase a bus ticket?
No. Simply board the bus and scan the QR code to check in.
The buses are always late. How can I track the buses?
If a bus is ever late, kindly inform the establishment’s front desk employees who will escalate the delay and guide you further.
How do I claim the free shuttle bus ticket?
There is no ticket required. Simply board the bus from any of the designated stops and scan the QR code to check in.
I have not received a voucher/QR code and it has been over 24 hours - please advise?
Our new routes do not require pre-registration. Simply board the bus from any of the designated stops and scan the QR code to check in.
I tried calling the toll free concierge but I can’t reach anyone, is there an email?
There is no concierge service for the bus.
Where can I find more information on the free shuttle bus?
You can learn more about the shuttle bus service on the Experience Abu Dhabi website.
Does the bus travel from Dubai to Abu Dhabi? If yes, what are the timings and from where?
No, the shuttle bus currently operates inside Abu Dhabi only.
Where does the shuttle bus take me?
Please refer to the routes section on the shuttle bus page for more information.